Sacramento Opera Ticketing Frequently Asked Questions
I’m a season subscriber, how do I exchange my season tickets?
Exchanges for season subscribers are based on availability. While we cannot guarantee the same seats, we will do our best to accommodate your request. Season ticket holders are asked to mail or bring tickets to the Community Center Theater Box Office, 1301 L Street, Sacramento, CA 95814, with the exchange request noted. Staff must have the exchanged tickets at least 72 hours prior to the performance.
I’m a season subscriber and I’ve lost my tickets. What should I do?
Replacement tickets can be issued to season ticket subscribers by calling the Opera office at 916.737.1000 at least five days prior to the day of performance. If the Opera office is closed, call the Community Center Theater Box Office at 916.808.5181 or go to the box office no later than one hour before the scheduled performance. Replacement tickets can be issued only once per opera and can be picked up at Will Call during regular business hours.
How do I get front center orchestra seats for the Sunday performance?
Front center orchestra seats are very popular—particularly at the Sunday afternoon performance. Your best opportunity to reserve these seats is to subscribe and order early. Priority seating is given to renewing subscribers, new subscribers, and then single ticket buyers.
I can't use my tickets. Can I return them and get a refund?
If you are a Sacramento Opera season subscriber, you can exchange your ticket for a different performance day. If you cannot attend any of the performances of a particular production, you may donate your tickets to the Sacramento Opera. We must have your tickets in hand 5 working days prior to the date on your original tickets. You will receive a tax receipt for your donation.
At this time, we do not exchange tickets for single ticket buyers. Single tickets purchased at the Community Center Box Office that wish to be donated, must be donated back to the Box Office.
How do I pick up tickets at Will Call?
The Will Call windows are located at the Sacramento Community Center Theater Box Office. You may pick your tickets up starting at one hour prior to the performance.
Can I have the same subscription seats next year?
Yes! As a subscriber, you can sit in the same seats every year. If you would like to move to a different section or over a few seats, feel free to make this request on your season renewal form. We will do our best to accommodate your request.
Can I bring children to events?
Opera performances can be about three hours long and are recommended for children 12 years or older, although some younger youth may handle the duration of the performances well. Please call the Sacramento Opera office at 916.737.1000 or info@sacopera.org for specific recommendations. Click here to learn about our education programs.
Do you have group discounts to the opera?
Groups of 10 or more receive 10% off and groups of 20 or more receive 20% off Group tickets must be purchased as one transaction. To order, call the Sacramento Opera at 916.737.1000. The Sacramento Community Center Theater Facility Fee of $1.50 per ticket applies to group sales.
Can I get a college student discount?
Present a current student identification card at the Sacramento Community Center Theater Box Office one hour prior to curtain time to receive two tickets at $10 each plus the $1.50 per ticket Sacramento Community Center Theater Facility Fee. Cash only. Subject to availability.
Do you sell gift certificates?
Gift certificates for Sacramento Opera performances are available in any amount. To order, call 916.737.1000 or email info@sacopera.org for more information.
